PUBLIC WATER MANAGEMENT

Smarter Public Services Through Digital Document Management

Needs

A regionally based public authority needed to streamline and digitalize document flows to ensure operational continuity and seamless integration with legacy systems. As a public service provider, it also had to fully comply with AgID (Agency for Digital Italy) and GDPR regulations, while maintaining the highest standards of data security, transparency, and efficiency.

Solution

We customized and implemented Seedoc, our proprietary document management platform, built to manage all document processes in a centralized, traceable, and fully digital environment.

With customizable dashboards, automated workflows, an integrated electronic protocol, advanced digital signature capabilities, and a corporate secretariat module, Seedoc was seamlessly integrated into the Utility’s internal systems, ensuring full interoperability and uninterrupted operations.

Key elements for the solution

Seedoc (proprietary solution)
Document workflow management
Integrated electronic protocol
Advanced digital signatures
Customizable dashboards and interfaces
Connectors for ERP systems and PA vertical solution

Benefits

Significant time and cost savings in document handling thanks to full digitalization
Improved efficiency, transparency, and traceability
Effective progress toward a fully paperless public administration
Full compliance with AgID and GDPR regulations